With the FITsociety integration (MCP), Claude, Anthropic's AI assistant, can read data from your FITsociety account and help you. For example, ask which members have bookings this week. This article explains how to install Claude, create an account and connect FITsociety. Allow approximately 10 minutes.

What do you need?

• You are a Manager or Admin in your FITsociety account.

• MCP is enabled for your company. Do you receive the message COMPANY_MCP_FEATURE_DISABLED? Contact us through the chat.

• A Claude account. A free account lets you add one custom integration. For more integrations, you need a paid subscription, such as Pro.

Step 1: Download and install Claude

1. In your browser, go to claude.ai/download.

2. Choose the download for your laptop: Mac or Windows.

3. Open the downloaded file. On a Mac, drag the Claude icon to Applications and open Claude from that folder. On Windows, double-click the file and follow the on-screen steps.

Step 2: Create an account

1. Open the Claude app.

2. Choose Continue with Google or enter your email address.

3. Using email? Open the link or code sent by email.

4. Enter your name and accept the terms.

Step 3: Connect FITsociety

1. In Claude, click your name at the bottom left and go to Customize → Connectors.

2. Click + Add then Add custom connector.

3. For the name, enter: FITsociety MCP.

4. For the URL, enter: https://mcp.fitsociety.io/mcp/v1

5. Click Continue. Leave other settings unchanged and click Add.

6. Next to FITsociety MCP, click Connect. A FITsociety login screen opens. Log in with your own FITsociety details.

7. On the authorization screen, choose your company and the modules Claude may access. Want Claude only to view data without making changes? Disable write permissions.

8. Confirm. FITsociety MCP now shows "Connected".

Using Claude through your organization's Team or Enterprise environment? The administrator adds the integration once through Organization settings → Connectors. Afterwards, you only need to click Connect (step 3.6).

Step 4: Use the integration

1. Start a new chat in Claude.

2. At the bottom left of the text box, click + → Connectors and turn FITsociety MCP on.

3. Test the integration with a question, for example: "Which FITsociety tools can you use?" or "Find the member with email address …".

If Claude asks permission to do something in your account, read it carefully before clicking Allow.

Not working?

• COMPANY_MCP_FEATURE_DISABLED: MCP is not yet enabled for your company. Contact us through the chat.

• COMPANY_MCP_ACCESS_DENIED: Claude is requesting data from a module you did not authorize, or wants to make changes while write permissions are disabled. Reconnect through Connect and check modules and write permissions.

• COMPANY_MCP_TOKEN_INVALID: your connection expired. In Claude, click Connect on the connector again and log in again.

• COMPANY_MCP_GRANT_OWNER_INACTIVE: the coach who created the integration is no longer an active Manager or Admin. An active Manager or Admin must recreate it.

• See what Claude requested from your account in FITsociety under Settings → MCP Integrations → Audit Logs.

More technical information is available in our documentation: docs.fitsociety.io. Need help? Send us a chat message and we will assist you.