Members can enable and disable push notifications through their profile in the app. Also make sure the phone allows push notifications from the FITsociety app in its general settings.
Setting up notifications in the app
Open the FITsociety app
Go to Profile → Notifications
Turn push notifications on or off
Setting up notifications on iPhone (iOS)
Go to Settings → FITsociety
Tap Notifications
Turn on "Allow Notifications"
Also turn on "Sounds" and "Badges" for full notifications
Setting up notifications on Android
Press and hold the FITsociety app and tap App info
Tap Notifications
Make sure all notifications for the app are enabled
Also check that "Do Not Disturb" is turned off
No notification for new chat messages?
Chat messages also use push notifications. If a member does not receive a notification for a new message, follow the steps above.
Still not working after that?
Log out of the app and log back in
Uninstall and reinstall the app
Check that the phone is not in power saving mode — this often blocks background notifications