Inviting members to the app
After a data import or manual addition, members do not automatically receive an invitation to the app. You send it yourself when you are ready.
📍 Member list: coach.fitsociety.io/member
After a data import: invite in bulk
Plan invitations deliberately, ideally when you switch systems and everything is ready (offerings configured, intake form ready, training plan linked if applicable).
Go to Coach → Members.
Select all desired members using the checkboxes on the left.
Use the bulk action Send invitation at the top.
All selected members receive an email at the same time with a link to download the app and activate their account.
Please note: only send invitations after the import has been checked completely and you are sure all subscriptions are correct. Otherwise, members receive an invitation to an incomplete environment.
After adding manually: invite individually
Open the member's profile.
At the top, click Invite or Send reminder.
The member receives an invitation email immediately.
Invitation not received?
Check whether the email address was entered correctly. Also ask the member to check their spam/junk folder. You can resend the invitation through the profile.