Use these steps when you, as a coach, add a new member to your company yourself.
In the coaching environment, go to Members and in the top right, click Add member.
1. Entering details
Name: enter the member's first and last name.
Email address: enter the email address where the member should receive the invitation.
No email address available? Then use the option No email address for this member.
Phone number: enter this if desired. You can change the country code using the flag.
2. Setting preferences
Language: choose the language in which the member receives communications.
Coach: assign the member to an employee or trainer.
Member tags: add labels if desired so you can easily filter the member later.
3. Saving and inviting
Click Add member to add the member.
What happens next depends on the email address:
New member without an existing FITsociety account: the member receives an email with details for logging in and downloading the app.
Member with an existing FITsociety account: the member receives an email confirming their account is linked to your company. They can then log in. If the member is linked to several companies, they can switch between companies in the app.
Tip: check the email address carefully before saving. A typo usually means the member will not receive the invitation.
Want to let people register themselves?
Do not use Add member for this. Set up self-registration through the member portal:
Go to Settings > Member portal.
Enable the member portal.
Open Registration details customization.
Turn Enable registration on.
Then share the Portal access link. New members can sign up through that page if registration is enabled.
Is registration disabled? New members cannot register themselves through the member portal. Existing members can still log in if they already have access.