FITsociety Help EN

Setting up or removing push notifications in the mobile coach app

3 min read

Push notifications keep you immediately informed about new messages, appointments and updates in your FITsociety environment. These notifications work through the web app (PWA) and are available on iPhone (Safari) and Android (Chrome).


🔧 Enabling push notifications

Go to the settings page

Open https://coach.fitsociety.nl/coach/settings and choose Push notifications.
This takes you to:
👉 https://coach.fitsociety.nl/coach/settings/push-notifications


Check whether push notifications are supported

This page shows whether your device supports push notifications.

  • Do you see a green bar saying “Push is supported”? You can then enable notifications.

  • Do you see “Push not supported”? Use a modern browser (Safari on iOS or Chrome on Android).


Install the web app (PWA)

Push notifications only work through the installed web app (PWA).
You can easily add the app to your home screen:

iPhone / iPad (Safari)

  • Open https://coach.fitsociety.nl in Safari.

  • At the bottom, tap the share icon (a square with an upward arrow).

  • Choose ‘Add to Home Screen’.

  • Tap ‘Add’.

  • The app now appears as an icon on your home screen.

📘 Official Apple instructions:
Add a shortcut to the Home Screen on iPhone or iPad – Apple Support


Android (Chrome)

  • Open https://coach.fitsociety.nl in Google Chrome.

  • In the top right, tap the three dots (⋮).

  • Choose ‘Install app’ or ‘Add to Home screen’.

  • Confirm with ‘Add’.

  • The app appears as an icon on your home screen.

📘 Official Google instructions:
Create shortcuts for websites in Chrome (Android) – Google Support


Enabling push notifications in the app

  • Open the FITsociety app using the icon on your home screen.

  • Go to Settings → Push notifications.

  • Turn the toggle ‘Enable push notifications’ on.

  • Grant permission when Safari or Chrome asks.
    Choose ‘Allow’ to receive notifications.


Sending a test notification

Once push notifications are active, you can use ‘Send test notification’ to check whether everything works.
You will immediately receive a notification on your device.


Managing devices

At the bottom of the page, you see an overview of devices receiving your notifications.
No longer using an old phone? You can easily remove that device here.


🔕 Disabling or removing push notifications

Through the FITsociety settings

Through your phone

iPhone / iPad

  • Open Settings → Safari → Notifications.

  • Find FITsociety and turn off notifications.

  • Want to remove the app completely?
    Press and hold the icon → choose ‘Remove App’.

Android

  • Press and hold the FITsociety icon → App info → Notifications → turn off.

  • Or uninstall the app through App settings → Uninstall.


⚙️ Common problems

Problem

Solution

“Push not supported”

Use Safari (iOS) or Chrome (Android). Other browsers are not supported.

No notification received

Check whether you granted permission when enabling notifications.

Test notification does not work

Remove the device and add it again.

App not installed

Add the web app to your home screen through Safari or Chrome.

Desktop use

Push notifications are only available on mobile devices.


✅ Summary

Action

Location

What to do

Enable push notifications

coach.fitsociety.nl/coach/settings/push-notifications

Turn on the toggle and grant permission

Install app

iOS: Safari → ‘Add to Home Screen’
Android: Chrome → ‘Install app’

Required for push notifications

Disable notifications

Same page or through phone settings

Turn off the toggle or remove the app


📘 Sources

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