FITsociety Help EN

Why should I add pass uses/credits to a service?

2 min read

1. Controlling cost per visit

With unlimited attendance, your "price per class" as a business may become very low if someone attends daily. Setting a fixed number of pass uses per period:

  • Keeps the margin per visit predictable.

  • Prevents a small group of heavy users from occupying all places in popular classes.

2. Clear structure for members

A fixed number of visits per week or month motivates many members.

  • Routine: "I have 2 credits per week, so I go on Tuesday and Thursday."

  • No decision overload: It gives exercise a framework, often improving retention because members plan their goals more realistically.

3. Automatic rollover policy (or no rollover)

The screenshot showed the option 'Validity of unused pass uses'. For a membership with a fixed period, you can make useful choices here:

  • Strict: Pass uses expire at month end. This encourages members to attend (use it or lose it).

  • Flexible: Unused pass uses from this month can carry over for 1 more month. This is helpful for members who were ill for a week or away on holiday.

4. Easy upselling

If a member has used all pass uses at the end of the payment period but still wants an extra class, you can:

  • Let the member buy an individual pass use (extra revenue).

  • Advise upgrading to a larger membership (e.g. from 1 to 2 visits per week).

5. Capacity management (fixed occupancy)

You know exactly the maximum number of classes your total member base can book.

Example calculation: With 100 members each holding 4 pass uses per month, at most 400 bookings can come in monthly. This makes scheduling staff (coaches) and room capacity much more precise than unlimited subscriptions.
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6. Automated access control

The system manages the administration for you. As soon as a new payment period starts (e.g. the 1st of the month), pass uses are topped up automatically. You never need to check manually whether someone attended 4 or 5 times this month; the app simply blocks booking when their balance is empty.

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