FITsociety Help EN

What insights are available in the booking overview?

2 min read

At the top are several buttons to refine the booking list:

  • Date range: Use the calendar button (currently set to 25-03-2026) to view bookings for a specific day or period.

  • Lessons: Filter by specific class types.

  • Coaches: View only bookings for a particular trainer's classes.

  • Locations: Filter by room or location.

  • Status: Filter by booking status (such as present, canceled or waitlisted).

  • Search bar: Use 'Search' to find a specific member or class directly.

2. General statistics

  • Bookings today: The number of bookings today

  • Waitlisted: The number of members currently on the waiting list for an event

  • Cancellations: The current number of cancellations

  • Avg fill rate: The average occupancy per event as a percentage.

3. Charts and analyses

  • Booking volume: A line chart showing bookings and cancellations over the month (days 1 through 30).

  • Top lessons by fill rate: An overview of the most popular classes.

  • Attendance breakdown: An overview of attendance and no-shows

  • Booking origin: The origin of bookings, meaning who made them. This may be the member themselves or, for example, a coach

  • Cancellation attribution: The origin of cancellations, meaning who canceled. This may be the member themselves or, for example, a coach

4. Client Insights (at the bottom)

  • Top Bookers: Members who make the most bookings

  • Attention Needed: Based on, for example, no-shows or cancellations

Tip: This window is your main tool for checking how busy your classes are and tracking member attendance for your administration and invoicing.

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