Invoicing information
The details you enter here appear directly on invoices for your members.
Upload logo: Add your company logo to give your invoices a professional appearance.
Company details: Enter your company name, email address, phone number and full address.
Payment term: Set the default number of days within which an invoice must be paid (for example, 14 days).
Payment methods
Decide how members can pay for your services. Use the toggles to enable or disable options:
Automatic payment link (LinkAuto): A payment link is automatically sent by email. After the first payment, this is often converted to direct debit.
Manual payment link (LinkManual): You send the payment request manually yourself.
SEPA direct debit: Automatic collection through IBAN (requires a valid mandate).
Cash / Paid manually: Use this if members pay you outside the system (e.g. cash or card at the gym). You then record the payment manually.
Free: For registrations without a charge.
Chargeback notifications
A chargeback occurs when a member has a payment reversed through their bank.
Set whether your company should receive an email about this.
Decide whether the member should also receive an automatic confirmation of the chargeback.
Enter the email address for these financial notifications.
Company and bank details
These details are essential for connecting to our payment partner (such as Mollie):
Chamber of Commerce & VAT number: Your VAT number is required to receive payments.
Bank details: Enter the account holder's name, your IBAN and BIC so we know where the money should go.
Remember: After each change, click the black 'Save' button in the top right to save your settings.